Ticketing software for Customer Service (Internal or External)
Our ticketing software allows you to efficiently submit and process all types of request.
What are your Helpdesk needs?
Manage your support desk customers, their service contracts and related support desk services
Process requests and incidents of your customers in accordance with service agreements (SLAs)
Manage third-party support desk contracts
Identify time spent and billable interventions
Managing a Knowledge base
What are your Asset Management needs for customers under maintenance contract?
Manage the equipment
Manage the maintenance contracts
Planning renewals
Manage the supply of consumables
Manage the spare parts
