Ticketing solution for Software Publishers
Our ticketing solution and Customer service contract management solution will allow you to be efficient and provide your customers with impeccable support
What are your ticketing solution needs ?
Manage your customers, their service contracts and related services
Multi-brand and multi-product management
Process your users improvement requests and incidents in accordance with service agreements (SLAs)
Offer a catalog of products and services to your customers
Identify time spent and billable interventions
Manage a Knowledge base
Remote access of your customers’ PC and Servers
Integrate telephony into your system
Discuss the quality of service with your users (QoS)
